FAQ's Frequently Asked Questions
Q: Do you have a catalog and can I order over the phone?
A: No. Our products change frequenty and we can only accept orders from our products page for security reasons.
Q: What countries do you ship to?
A: The USA via US priority mail or First Class, and First class mail to UK and Australia.
Q: Do you make custom arrangements?
A: No, not at this time, but some customers order several bushes and using wire cutters, cut the stems from the bush
and arrange them in the styrofoam vase we offer, or other vases.
Q: Can you ship to a cemetery?
A: Yes. If you make sure there is someone to accept the package, just put the cemetery address in the shipping instructions when you order.
Q: Do you sell the coating in a spray can?
A: No. The many chemicals we use are not able to be sold in a spray can.
Q: When are sold out items back in stock?
A: We order for the year in winter, and are almost always sold out by fall. Some items are discontinued from year to year, so order while you can.
Q: How long will the flowers last?
A: Depending how much UV rays the flowers are exposed to, they should last well over 1 year even in direct sunlight.
Testimonials
I just picked up the flowers from the cemetery. They weathered the winter months beautifully. They look just as nice as the day I took them to there. It's comforting for me to know that all throughout the winter especially the holidays that there are wonderful flowers on the graves. Before I took them out to the cemetery, I showed them to some of my neighbors and friends. They all commented about how pretty and real-looking they are. They smell just like real flowers!
Carol W. Lynnwood, Washington
Your product is wonderful. The flowers look very attractive. Our neighbors thought they were real! Until today here in NJ we have had rain nearly every day for more than a week, and some days have been quite windy. The flowers are still perfect. We have them in second story window boxes and they add so much beauty to our house. We will be sure to order a different set in the spring.
So glad I found you!
Mary Anne C. Voorhees, NJ
The flowers arrived yesterday and I picked them up today from my office. They are beautiful! In case you might like to know, they are going on my son's grave who passed away July 4th after a 15 month heroic battle against pancreatic cancer.Your on-line silk flowers web site has been a blessing and your giving us an extra flower holder, a gift we most appreciate.
God Bless You, Tom
Pam S. Columbia, MD
I have bought a variety of grave flowers from you for several years and I am always pleased with the flowers and the service.
William P. Indianapolis, IN
The flowers we ordered for landscaping outside our rental Condo's must be good, because people keep stealing them!
Here's another order. Paul W. Calabash, NC
We have spent hundreds of dollars in silks every year for our Horse Jumps, which didn't last. So glad we found you.
Susan L. Chardon, OH
The Red Roses we ordered for our parents grave were so nice we decided to get some for our front yard. They are beautiful.
Vicki G. Boca Raton, FL
We are not allowed to use water for our garden & lawn due to drought. We are so happy to have a colorful garden again, THANKS!
State Of Texas
Thank you so very much, for the prompt order of flowers that you sent. The presentation of my order was amazing right down to our complimentary pens,and the packaging of the flowers. A joy to open the box, in what you can imagine is quite a devastating thing to have to do in ordering flowers for your Mothers grave. I have recommended your company to other people, who like me have had difficulties in finding a product like yours here in Australia.Once again many thanks, and I look forward keeping updated on your web site, and doing business again with you in the future.
Kind Regards, Tracey F. Darwin Australian Capital Territory, Australia
My backyard is mainly woods, which makes it too shady to grow any plants which hardly ever bloom. I tried putting silk flowers around, but they didn't weather well. Last year I bought a wrought-iron tree with eight movable multi-branched limbs and hung several bird feeders on it. The squirrels loved it.. Whole squadrons of them came to my tree just to empty all the feeders daily. This became financially prohibitive, so I decided to turn the tree into a hummingbird feeder instead. Hummers love red and I do too. I decided to attach a lot of red silk roses to my tree, but didn't want to watch them fade. Google led me to Outdoor Silk Flowers, from whom I bought a bunch of red roses. I cut the stems off and using green duct tape, taped them onto each branch, hung up some hummingbird feeders, and watched happily as hummers replaced the squirrels at the tree. That worked out so well that I bought more roses and made a second tree. Now I have branched out, so to speak, to taping daisies, lilies, irises, and hyacinths to bottle trees and placing them all around my patio. Even though I have too much shade and a brown thumb, I now have what I've always wanted -- a profusion of gorgeous colorful flowers none of which require water, fertilizer, dead-heading, or any other care. It's the ideal situation for me. (PICTURES BELOW)
Barbara C., St. Louis, Missouri